Data Handling & Privacy Notice
Privacy Policy
This notice details how personal information is collected, stored, and managed across applebyacres.com. We operate in accordance with the Australian Privacy Principles set out under the Privacy Act 1988 (Cth).
Map › Privacy
Information Collected via the Route Desk
When you interact with our route desk to request transport guidance or check room availability, we collect only the personal information required to handle your specific inquiry. This information typically includes your name, contact email address, proposed travel dates, selected destination state or property, passenger numbers, and any routing notes you provide.
We collect this information directly from you when you submit our contact or enquiry forms. Our site does not require user account registration, and we do not request or collect sensitive financial information, such as credit card details or bank account numbers. Any financial transactions or room deposits occur directly with the relevant hotel property or their designated booking engine after you leave our site.
Use and Disclosure of Information
Personal details submitted through our desk are used exclusively to process your route request, answer travel questions, or connect you with the relevant hotel or booking partner. If your request requires specific property details—such as checking group rates at Crown Melbourne or transport connections to The Star Sydney—we pass your submitted details directly to the official hotel desk or approved distribution partner.
We do not sell, rent, or trade email lists or personal contact details to third-party marketing companies. Data transfers occur strictly for the purpose of fulfilling your requested travel planning. For further details on how commercial partner arrangements operate on this site, read our statement on how this site earns.
Analytics and Tag Management
This website uses Google Tag Manager and standard web measurement tools to analyze site traffic, usage patterns, and navigation flow. These tools record anonymous or pseudonymous technical data, including your IP address, browser type, operating system, referring URL, pages visited, and duration of stay.
This information is collected using standard browser cookies and local storage. Cookies help us understand which routes and location profiles are most useful to visitors, allowing us to maintain exact transit details across our site. You can control or disable cookie settings through your internet browser preferences at any time. Disabling cookies will not block your access to our property profiles, transit tables, or state summaries.
Data Security and Retention
We maintain reasonable technical and organizational safeguards to protect submitted information against unauthorized access, loss, alteration, or disclosure. Communications submitted through our website forms are transmitted using encrypted transport layer security (TLS protocols).
Enquiry data submitted to our route desk is retained only for as long as necessary to complete your travel consultation, resolve your inquiry, or satisfy standard administrative record-keeping obligations under Australian law. Once information is no longer required, reasonable steps are taken to securely delete or de-identify the data.
Access, Correction, and Contact Options
Under Australian Privacy Principles 12 and 13, you have the right to request access to any personal information we hold about you and to request corrections if you believe the information is inaccurate, out of date, or incomplete.
To submit an access or correction request, or if you have questions regarding our data handling practices, contact our editor desk through the contact details listed on our about page. We will respond to privacy enquiries within a reasonable timeframe. Use of this website is also subject to our publishing terms of use.